Frequently Asked Questions

1. The site is telling me that my browser is unsupported. What does this mean?

In order to have the best possible experience, this program requires a modern browser (released no more than two years ago). We currently support Safari, Chrome, Firefox and Microsoft Explorer/Edge. If you need an updated version of one of these browsers, you can find them here.

2. How do I change my password or email address?

In order to update this information, you must be logged into the Wellbe program. Once logged in, click on the menu in the upper right corner and select 'Account.'

3. How do I change my email or text notifications?

In order to modify your notification setting, you must be logged into the Wellbe program. Once logged in, click on the menu in the upper right corner and select 'Account.'

4. How do I connect with my medical team?

The Wellbe online program does not have a provision to connect with your medical team. If you have a clinical question or medical issue please use the provided contact information to connect with them directly.

5. What is Wellbe? Can I learn more about this program?

Wellbe is an online program provided by your healthcare team to guide you through your care journey. It enables your care team to provide instructional assistance and to collect important information as you move through the plan of care they have arranged for you.